VCC
JD Sports x Nike · Retail / Sportswear

Content PR crisis management with AI reframing

36hrs Crisis to relaunch
100% Footage salvaged
3x Wider campaign reach
The challenge

A campaign that JD Sports and Nike had invested significant production budget into hit a PR crisis. The details matter less than the dynamic: existing footage was live, negative press coverage was building, and the traditional response - pull everything, reshoot, relaunch in six weeks - wasn't an option. The damage would compound daily, and the window to control the narrative was measured in hours, not weeks.

The brief was clear but brutal: limit the negative exposure, salvage the investment in the existing footage, and turn the campaign around fast enough that the relaunch overtook the crisis in the news cycle. That meant finding a way to fundamentally change what the content communicated without starting from scratch.

The approach

We used a combination of AI and CGI to manipulate the existing footage, reframing the creative without reshooting. This wasn't about slapping a filter on and hoping nobody noticed - it was a genuine creative rework using AI-driven techniques to alter the tone, context, and messaging of the original material while preserving the production quality and the core investment.

The campaign messaging was redefined within 36 hours. Not a holding statement or a placeholder - a fully realised creative pivot with new messaging, new context, and new formats. We then expanded the launch across additional platforms and formats that weren't part of the original plan, turning a defensive move into an offensive one. The relaunch gave the campaign more reach than the original brief intended.

JD Sports x Nike - project imagery
Campaign liveCrisis breaksAI + CGIreframeOriginal footagepreservedRelaunch in36 hoursMore platformsthan the brief
The reframe carries the original production investment into new messaging inside 36 hours - a defensive move turned offensive.

This is the kind of engagement that tests whether your tools and your thinking actually work under pressure. Thirty-six hours from crisis to relaunch isn’t a timeline that allows for committee decisions or extended creative reviews. It requires someone who can see the technical possibilities, make the creative calls, and execute - all at the same time.

The AI and CGI work here wasn’t experimental. It was operational. The ability to take existing footage and fundamentally reframe what it communicates - without the cost and timeline of a reshoot - is exactly what compression economics looks like in practice. You’re collapsing what would traditionally be a six-week crisis response into a day and a half.

What made this work commercially was the expansion. Most crisis management is purely defensive - contain the damage, minimise the loss. Here, the AI-enabled speed of the pivot meant we had time and budget left over to go further than the original launch plan. The crisis ended up being the catalyst for a bigger, more diverse campaign than JD Sports and Nike had originally commissioned.

What it delivered

Negative press exposure contained within the first 24 hours

Existing campaign footage salvaged through AI and CGI reframing

Complete campaign messaging redefined and delivered in under 36 hours

Launch expanded across additional formats and platforms beyond original scope

Crisis turned into an expanded campaign with broader reach than originally planned

Deliverables

AI and CGI manipulation of existing campaign footage

Redefined campaign messaging and creative direction

Expanded multi-format, multi-platform launch assets

Crisis communications and PR coordination support

Next case All work

Tommee Tippee

DAM categorisation and localised content generation